SERVICES

OVERVIEW

CUSTOMER SUPPORT AND SERVICE, ANYTIME, ANYWHERE

From simplified, web-based training that fits your schedule and needs, to 24/7 customer service support and online payment options you can access anytime, anywhere, MSI is always here for you. Learn how we make things easier for you through every step of the process.







The powerful commodity of MSI and Digital Alchemy together allows real-time information sharing of guest profiles and reservation data from NovaPLUS. Additionally, our guests receive an eye-catching HTML email confirmation, including a photograph of the room type chosen, and other key messages following the confirmation. It’s a great way to communicate more of what our property offers without saying a word. That’s invaluable imagery.

Lonnie Lillie
General Manager, Best Western Plus Arroyo Roble Hotel
Sedona, AZ