Independent Hotels

Smart, Cloud-Based Solutions for Your Hotel PMS

Running a hotel property is hard work, but CloudPM™ makes your life easier. We put your hotel software in the cloud, so you can access it from any web browser. That means more time for you to spend on optimizing your business and ensuring your guests receive the personal attention they expect.


Reduce technology costs

With our cloud-based system, there’s no need for proprietary networks, nor do you have to invest in special hardware.

Access anytime, anywhere

Get access to your hotel PMS from your web browser, including your iOS or Android tablet.

Powerful integration

Integrate seamlessly with GDS, OTA and website distribution, channel management, sales & catering, CRM, premise-based systems, and more.

Simplified training

Learn to use our system quickly and efficiently with online training, and stay up to date with our quarterly newsletter.

24/7 reliable technical support

Our support team is available to assist you 24 hours a day, 7 days a week by phone, email, and live online chat.

Secure payment processing

Reduce risk and eliminate headaches with PCI-DSS compliant payment card capture and storage.

Instant updates

Because your system is in the cloud, your system will receive automatic patches and updates via a night-time server refresh. All upgrades are included in your monthly subscription – nothing extra to buy, nothing to download, and nothing to install.

There is a big difference with MSI CloudPM™! It’s 100% better than anything I’ve used. In this business, we need a fast and easy-to-use PM system. CloudPM is so user-friendly, our new front desk staff is operating independently after only three days on the job. Our new General Manager is navigating with ease through the entire system after a few weeks. Updates take minutes vs. hours of our time. It’s exactly what we need to maintain prime functionality at the property! As for technical support services, MSI is there 24 hours a day, and always listens to us.

Maria Stone
Operations Manager, Liberty Lodge
St. Robert, Missouri